The topic of organizational culture has been a hot topic for a good number of years and it seems to be getting hotter all the time. It has become very clear to me that culture must be designed and maintained with the understanding that it is part of a behavioral ecosystem. Culture must consider all… Read More


There is an interesting quote that is credited to Peter Drucker but not proven it came from him. The quote is “Culture eats strategy for breakfast” It doesn’t really matter whose quote it is, it does get used frequently in a variety of business environment and publications. What is that quote really saying? If you… Read More


One of my major drivers for writing From OK to Excellence, 7 Steps to a Productive and Engaged Workforce was hearing business owners or leaders telling me that Ok was good enough. I found this mindset unacceptable from many standpoints starting with the amazingly strong influence leaders have on the lives and the results produced… Read More


There has been significant information over the past few years about the impact of the generation called the Millennials on the workplace. Multiple studies have been done, reports written, consultants energized, books written and many other activities about the impact of the Millennials on the workforce. The activity in this area has become even more… Read More


  As you arrive at work every day do you think about the culture at your workplace? No matter how you answered that question the culture of your organization is all around you. Many organizations never talk about or think about culture but it is created and maintained by behaviors in the workplace. A simple… Read More


    The 8/22 WSJ had an excellent article about the positive impact on Kimberly-Clarks financial success with a move from a parental oriented culture of above average salaries and no layoffs to a performance based culture. In the past culture even low performers rarely felt pressure. According to a retired sales director “a lot… Read More


    As you arrive at work every day do you think about the culture at your workplace? No matter how you answered that question the culture of your organization is all around you.   Many organizations never talk about or think about culture but it is created and maintained by behaviors in the workplace.… Read More


    I had the pleasure of joining 733 other people recently for the celebration of the winners of the San Diego Business Journal best places to work awards. I had interviewed some of these companies and it has become clear that culture drives excellence.   This was a crowd in the mood for celebration… Read More


I get questions all the time from clients asking how can I change our culture. The quick answer is it depends on a variety of things starting with who you are. If you are the CEO or business owner or perhaps an influential member of the C suite you can change the culture. You first… Read More


I read an interesting article in my local paper on Sunday about a billing error that cost a public entity thousands of dollars in lost revenue for failure to implement a rate change and not noticing it for a few years. According to the article the error was first detected in March of 2014 and… Read More